Frequently Asked Questions

What services does Nadi Timur provide?

We offer full car care solutions including oil changes, brake servicing, battery replacement, engine diagnostics, air-conditioning flushing, tire services, and specialized maintenance for continental cars.

Most minor services are completed within 30 minutes, thanks to our fast-track service system.
We use high-quality fully synthetic, semi-synthetic, and mineral engine oils depending on your vehicle’s requirements. OEM oils are used for continental cars.
Yes, we specialize in premium servicing for European brands including BMW, Mercedes, Audi, Volkswagen, and Volvo, using OEM parts and advanced diagnostics tools.
Typically every 5,000 to 10,000 km, depending on your vehicle, oil type, and driving conditions. Our team will advise based on your car’s needs.
We use quality parts and follow proper procedures, but we recommend checking with your vehicle manufacturer if you’re under a strict warranty policy.
We offer a 100% money-back guarantee on eligible services if we fail to deliver as promised. Your satisfaction is our priority.

Yes, we send reminders via SMS or WhatsApp for your next service, so you never miss an important maintenance milestone.

Absolutely. We have a comfortable, air-conditioned waiting lounge with refreshments and clean restrooms for your convenience.

We accept cash, credit/debit cards, bank transfers, and e-wallets such as TnG or Boost.

Yes, we have several bundle packages and seasonal promos, including the Balik Kampung Safety Check, Monsoon Package, and New Customer Offers.

Yes, you can. We offer labor-only service options if you prefer to bring your own materials.

Our workshop is located in Chukai Terrengganu, and we primarily serve customers from the surrounding areas within a 5–10km radius.

You can reach us via phone, WhatsApp, or our website contact form. Visit our Contact Us page for full details.